Legal
Refund Policy
Last updated: July 2026 · Applies to taxsalesportal.com
The 7-day trial is free. A card is required, and Stripe may ask you to authenticate it. No trial verification fee is charged. Cancel anytime before renewal to prevent the subscription fee.
1. All Sales Are Final
All subscription fees paid to taxsalesportal.com are final and non-refundable. This includes both monthly and annual Investor Plan subscriptions, and applies to renewal charges as well as initial charges. By subscribing, you acknowledge and agree that payments are not refundable except as expressly set out in this policy or where a refund is required by applicable law.
2. Free Trial and Historical Credits
Eligible new accounts may receive a free 7-day Investor Plan trial. A card is required, and Stripe may ask you to authenticate it. No trial verification fee is charged. Cancelling before the trial ends prevents the subscription fee. Prepaid cards are not accepted. Any previously collected USD $1 trial verification charge remains credited toward an eligible paid invoice; historical rejected prepaid-card verification charges continue to be refunded automatically. Subscription charges after conversion remain subject to this policy.
3. Cancel Anytime to Stop Future Billing
You may cancel your subscription at any time from your account settings. Cancellation stops all future billing. Your access continues until the end of the current billing period that you have already paid for; we do not provide prorated or partial-period refunds for the unused portion of a billing period.
4. Limited Exceptions
We will issue a refund only where: (a) a refund is required by applicable consumer-protection law; or (b) there was a verified billing error on our part — for example, a charge that occurred after your account was closed or cancelled due to a technical fault on our systems. If you believe you were charged in error, contact us and we will investigate promptly.
5. How to Cancel or Request a Review
To cancel, sign in and open your account settings, then select "Downgrade to Free" or use the "Manage" billing option. To ask us to review a charge you believe was made in error, email support@taxsalesportal.com from the email address on your account and include the approximate charge date and amount. We aim to respond within 3–5 business days.
6. Chargebacks
If you have a concern about a charge, please contact us first — we can usually resolve it quickly. Initiating a chargeback without contacting us may result in your account being suspended while the dispute is investigated. This policy does not limit any rights you may have under applicable law.
7. Contact
Questions about this Refund Policy can be sent to support@taxsalesportal.com or +1 (807) 789-0330. taxsalesportal.com is operated by Tax Sales Portal Inc., 1969 Upper Water Street, Halifax, NS B3J 3R7, Canada.